At Brick Castle, your privacy and the security of your personal information are of utmost importance to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal data when you interact with our hotel, website, and services.
Information We Collect
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Personal Information: We collect information such as your name, address, email, phone number, government-issued identification, payment information, and booking details when you make a reservation or contact us.
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Website Data: When you visit our website, we may collect technical information such as your IP address, browser type, device information, and browsing activity using cookies and similar technologies.
How We Use Your Information
- To process bookings and reservations.
- To communicate with you regarding your stay or inquiries.
- For billing and payment processing.
- To improve our services and offerings based on guest feedback and usage data.
- To comply with legal obligations and regulatory requirements.
- To send updates, promotions, or service information (you may opt out at any time).
Sharing & Disclosure
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Service Providers: We may share your information with trusted service providers who assist us in hotel operations, payment processing, or marketing. These parties are obligated to protect your information.
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Legal Compliance: We may disclose your data if required by law, court order, or governmental authority.
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Third-Party Booking Platforms: If you book through a third-party site, their privacy policy also applies.
Data Security
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We implement appropriate technical and organizational measures to safeguard your personal data against loss, unauthorized access, alteration, or disclosure.
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Please note that while we strive for security, no system can be guaranteed 100% secure.
Cookies & Tracking
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Our website uses cookies and similar tracking technologies to improve your browsing experience, personalize content, and analyze site traffic. You can adjust your browser settings to reject cookies if you prefer.
Accessing & Updating Your Information
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You have the right to access, correct, or request deletion of your personal information. To do so, please contact us using the details below.
Children’s Privacy
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Our services are not directed to children under 18. We do not knowingly collect information from minors without parental consent, as required by law.
Policy Updates
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We may update this Privacy Policy from time to time. The latest version will always be available on our website and will state the date of revision.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data with us, please contact us at:
Last updated: July 2025.
